Indie Game: The Movie

Frequently Asked Questions

How do I watch on my phone or tablet?

What am I buying?

I paid, but never got an email to watch the video!

How do I purchase the video?

How do I watch via Chromecast?

What is VHX?

Watching with the VHX iOS App

How do I redeem a code?

How do I buy a gift of the video content for someone else?

How do I get a refund?

I've tried everything & still cannot play the video.

The download never finishes! It only partially downloads and fails.

The video is skipping or lagging! What now?

My payment failed. What do I do now?

I'm getting the "code already redeemed" error.

How do I change my password or email address?

How do I cancel my subscription?

How do I watch on my Roku?

Can VHX save my credit card for purchasing later?

How long can I view a rental?

When do I get charged each month for a subscription?

How do I rent videos on VHX?

How do I remove my saved credit card from VHX?

How do I cancel a pre-order?

How do I watch VHX videos on my TV?

How do I download videos?

How do I update my credit card?

How do I watch the video content on my computer?

How do I watch with my Apple TV?

I downloaded the video file to my computer, but it won't open or play.

How do I download the subtitle SRTs and play them in VLC?

How do I download subtitles?

How do I turn on subtitles?

What is the Library?

How do pre-orders work?

How do I download the digital bonus content?

Why is there a charge on my credit card?

How do I access all of my purchased VHX content?

Having trouble accessing your purchased videos? Start here!

Why is my account blocked?

How do I stream videos?

I don't see the download button! What's up?

Is there an VHX app for Android?

How do I delete my account?

Have further questions or issues?

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